How Allshore Handles the Human Resources Concern for Our Clients
When people are first introduced to Allshore’s business model, sometimes they ask us why we have a two manager system. Two managers sounds a bit redundant, but it’s actually integral to our success, and that of our clients. Having one technical manager, and a non-technical support manager, allows Allshore to provide support where it’s needed most.
One of those places is Human Resources.
When you hire someone remotely that has a very low hourly rate, part of that price is loss of control. You lose control of decisions on work hours, days off, and task flow. On the other hand, when you hire in-house, that control becomes responsibility. You’re now responsible for PTO, insurance, and more.
Allshore was created to offer a middle ground for companies – somewhere you still have transparency and control, but aren’t so directly responsible that you lose time and money. Our system handles things like salary, health insurance, and more so that our clients are able to focus on their businesses without that burden on them. While the Client Relations Managers handle all this in the background, our clients still have input in leave time, make up time, and more.
Client Relations Managers are the lifeline of the Allshore model. The organizers and communicators, CRMs keep track of developer breaks, logged time, PTO, and other HR responsibilities. This means our clients, developers, and technical Team Leads are able to focus all their attention on one thing: the project. If our clients have a question, the CRM is right there to answer it and give information. We try to make the working relationship as easy as possible for our clients, so they don’t have to go out of their way to find information or get help. We handle the nitty-gritty HR details internally, so our clients don’t have to.
Additionally, this support system means that employees working with our clients have a stable and helpful work environment. Access to health care plans, PTO, and even in office activities like ping-pong tournaments create a work environment that’s good for everyone.
Lastly, our clients don’t have to worry about whether they can legally enforce contracts and billing over international borders. Since all of our contracts are legal and valid under United States law, our clients are protected from the process of international contracts that may go awry. Likewise, our billing is done 100% in the U.S., making viewing and paying invoices a breeze, not to mention that our itemized invoices allow for further transparency.
In the world of outsourcing, there is a lot that can go wrong. We work to build a strong support system for our employees and clients, so they can both focus on doing their best work. Clients get the benefits of working with remote, outsourced employees, while still having a business system that takes some of the organizational burden off of them.
Interested in learning more about how we work? Head over to our website to view videos and photo of our offices from around the world!