Can I communicate with my team directly?

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Can I communicate with my team directly?

Absolutely! We believe direct and open communication is key to successful outsourcing. You will be able to speak to your remote professional via Skype or another instant messaging platform, GoToMeeting, email, phone call, and a project management system of your choosing (we offer Basecamp as an option if you do not have something established). Additionally, […]

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Who keeps my remote professionals accountable? How can I be certain they are working when they say they are?

One of the primary functions of your Allshore support team is to keep your team accountable and ensure the hours they log are accurate. Your Allshore Technical Success Manager oversees work and working time visually, in-person; they are aware of where your remote professional is and what they are working on throughout each day. Your […]

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What does it mean to have a dedicated remote professional?

Your team members work only on your project(s) and are available to you throughout the workdayduring U.S. hours, just like an in-house employee. They will work in accordance with your standards and follow your instructions to complete your work according to your specifications. When hiring a dedicated remote professional, you have the ability to scale […]

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What hours will my remote professionals work?

Our staff works American business hours: Monday – Friday, 7:30 AM – 4 PM CDT. Each remote professional may take up to a 30-minute dinner break, and may occasionally take other necessary rest breaks throughout the day. However, your Client Success Manager counts your team’s working time by the minute to ensure eight hours of […]

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Am I able to implement and use my own project management software?

We provide a complimentary Basecamp account as a beginning organizational and file management tool, but you are welcome to use whatever project management system you prefer. Just give your team access and instruct them on how you want them to use it.We’re familiar with multiple platforms and would be happy to advise on tools or […]

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How do I work with Allshore and your remote professionals?

You work directly with your team through voice, text, and video chat using Skype, share screens and demos over GoToMeeting, and easily manage your project(s) using Basecamp, Google Drive, or another form of project management. Communication is key when working with virtual employees, so we maintain open and direct lines of communication through which you […]