• Proficient in database architecture and design principles, with a deep understanding of data modeling and normalization techniques.
• In-depth knowledge of data security and privacy best practices, with experience in designing and implementing secure database architectures.
• Familiarity with cloud database platforms such as AWS RDS and Azure SQL Database, with experience in designing and deploying cloud-based database solutions.
• Continuous learning and staying up to date with emerging trends in database technologies, with a proven ability to apply new technologies to solve complex data challenges.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, and solution development, and provide support or review the current system if it already exists.
• Responsible for documenting the database architecture, design, and development processes. This includes creating user manuals, technical documentation, and other relevant materials.
• Improve operations by conducting systems analysis, recommending changes, and suggesting possible solutions.
• Learn about state-of-the-art development tools, programming techniques, and computing equipment.

Technologies: Data Modeling, Data Dictionary, Database/SQL Development, Database Administration, Power BI, SSIS, Azure Administration, Microsoft Power Apps, PowerAutomate, Database Management

• Supported customers with technical support for current and past software releases and features.
• Oversaw 1500+ MS SQL Server 2012/17 database instances.
• Achieved zero downtime through Replication/High-Availability Failover Cluster data availability and redundancy during the changeover.
• Performed diagnostic tests &and debugging procedures to optimize computer systems/applications.
• Automated and enhanced daily administrative tasks/routine maintenance including space management, monitoring, maintenance plans for indexes, backup and restore, and disaster recovery.
• Acted and served as the first point of contact for all IT service requests and technical queries.
• Provided stepwise instructions and followed standards with maintained technical documentation
• Assisted customers with their concerns &and ensured they were satisfied with the support.

Technologies: MS SQL Server, Windows Servers

• Set up and managed 20+ servers in a Microsoft Windows Server 2012 on-premise and virtualized environment (VMware & Hyper-V) in a high-volume manufacturing firm.
• Spearheaded hardware and software upgrade rollouts
• Led on-site or remote installation and configuration, resolved/repaired network.
• Analyzed logs to spot trends and potential issues, diagnosed printers, and troubleshooting of software and PC application failures with a 100% success rate.
• Enforced active directory policies and user account setup, maintained network and assigned IP addresses to devices in an organization of over 400+ employees ensuring secure and uniform user experience.
• Maintained up-to-date anti-virus protection software on all machines and lowered downtime by 80%.

Technologies: VMware Virtualization, Windows Servers